Using the Add-On Sale menu will allow your outlets to offer their customers a small selection of products at a discounted price during the checkout process on both the ordering website and mobile apps. The Add-On Sale menu has been designed to incentivise your customers to increase their order value. These Add-On Sale menu items will only be offered at the checkout and will not be visible as part of the outlet's menu.
How are the Add-On Sale menu items calculated and offered to the customer?
First, the Add-On Sale Cost Limit will need to be set on the financials page. Here you will select a figure that the customer's basket will be rounded up to, this will then define the value of the Add-On item being offered to your customers.
Next, each Add-On menu item will need a minimum purchase price to be set up. This is the minimum price the item will be offered to the customer for.
The Add-On Sale items will now be calculated by taking the basket total, finding the next multiple(s) of the Add-On Sale Cost Limit, and offering all Add-On sale menu items available (subject to being above the minimum purchase price and below the gross price).
Example of how Add-On Sale Menu is calculated
The user has set their Add-On Sale Cost Limit to £5.
Add-On Menu item 1 is set to a Gross Price of £16 and a Minimum Purchase Price of £10
Add-On Menu item 2 is set to a Gross Price of £16 and a Minimum Purchase Price of £6
The customer has a basket total of £12 and proceeds to check out
The customer will see the following offerings:
Item 1 is being offered at £13, when added to the basket, the total will now be £25 (a multiple of the Add- On Menu Cost Limit of £5)
Item 2 is being offered at £8, when added to the basket, the total will now be £20 (a multiple of the Add- On Menu Cost Limit of £5)
How to set up the Add-On Sale Menu
Enable the Allow Add-On Sale Menus
Navigate to Redbox Management → Businesses → Select the required business → Details → Feature flags (bottom right) → Enable ‘Allow Add on Sale Menus’
Set the Default Minimum Purchase Price Percentage (Optional)
By default this will be disabled, when enabled, for each menu item created after the toggle is enabled, the minimum purchase price will be set according to the percent entered. For example, if a user sets the Default Minimum Purchase Price at 30%, and creates a new menu item with a Gross Price of £10, the menu items minimum purchase price will automatically be £7 (Gross Price - Default Minimum Percentage Price (%) = Minimum Percentage Price). This default price can be overridden at any time on the menu item.
Navigate to Redbox Management → Businesses → Select the required business → Financials → Under Minimum Purchase Price, enabled the Set Default Minimum Purchase Price Percentage, enter a percentage and click save.
Set up the Add-On Sale Cost Limit
Navigate to Redbox Management → Businesses → Select the required business → Financials → Add-On Sale Menus, enter the Cost limit and click save.
What is 'Offer all possible Add-On Items (max five random items)? If enabled, the customer will not only be offered items at the first multiple (round up) but at any multiple of the Add-On Sale Cost Limit.
Create the Add-On Sale Menu
Navigate to Redbox Management → Businesses → Select the required business → Menu → Add New Menu → name your menu Add-On Sales (or something similar), enable the Add-On Sale Menu toggle and click Save. Now you will see a new menu with a shopping cart, this makes it easier to identify this menu among the other menus:
Create the Add-On Sale Menu Items
Navigate to Redbox Management → Businesses → Select the required business → Menu → Add New Menu → Click the Add-On Menu → click Add Item → Enter a Item Name, Gross Price (the original price of the item) and a Minimum Purchase Price (If the Default Minimum Purchase Price has been enabled, leave this blank, the system will calculate this on clicking create), and click Create.
How does it work for the customer
The customer will add menu items to their basket, when they proceed to check out, they will get an addition screen prior to the payment screen, offering them the available Add-On Sale items. They can choose to ‘Skip’ this or add additional items to their basket and proceed to the payment screen.
Things to consider:
Add-On Sale items are optional to the customer.
By default, Add-On Sale Menu items are offered to all fulfilments (Delivery, Collection and Table), this can be changed via the Add-On Sale Menu in Redbox Management.
Only a maximum of 5 Add-On sale items will be offered at one time, these will be randomly selected.
Add-On Menu Items cannot have a description, menu item pictures, or items options. Please be sure to use a clear title for these items.
If the Allow Add-On Menus is disabled on the Business, the menu will be visible in Redbox Management but not on the Ordering Website and Apps.
Add-On Items will not be included in any Discounts applied to a basket.
If a customer tries navigate away from a basket with Add-On Sale items in it, they will get a pop-up informing them they will loose this items.
A customer can add multiple of the same and/or different Add-On Sale item to their basket.
Each Add-On Sale Menu Item can have allergy tags and age restriction tags applied to it, these will be visible to the customer.