Add-on Sale Menu and Check Out Feature

Only available for customers using Web 2.0 and Mobile 5.0+.

Using the Add-On Sale menu will allow your outlets to offer their customers a small selection of products at a discounted price during the checkout process on both the ordering website and mobile apps. The Add-On Sale menu has been designed to incentivise your customers to increase their order value.

Understanding Add-on Sale Menu

Add-on sale items are offered as part of a promotional strategy to encourage customers to make additional purchases when they are about to complete their order. The Add-on Sale menu will be made up of a small selection of products at a set discounted price. These products have specific pricing and purchasing conditions:

• Gross Item Price: The original price of the add-on item.

• Minimum Purchase Price: The discounted price at which the customer can purchase the add-on item. This price can be as low as £0, meaning the item could be offered for free.

• Minimum Basket Spend: The minimum total spend required in the customer's basket before the add-on sale items are shown.

• Maximum Purchase Quantity: The limit on the number of the same add-on items a customer can purchase in a single order.

How to Set up the Add-On Sale Menu

Enable the Allow Add-On Sale Menus

Once on the Business Details page:

1. Navigate to the Feature flags section (bottom right).

2. Enable ‘Allow Add on Sale Menus’.

Set the Default Minimum Purchase Price Percentage and Minimum Basket Total

Minimum Purchase Price Percentage

By default, the Set Default Minimum Purchase Price Percentage will be disabled, when enabled, for each menu item created after the toggle is enabled, the minimum purchase price will be set according to the percent entered. For example, if a user sets the Default Minimum Purchase Price at 30%, and creates a new menu item with a Gross Price of £10, the menu item's minimum purchase price will automatically be £7 (Gross Price - Default Minimum Percentage Price (%) = Minimum Percentage Price). This default price can be overridden at any time on the menu item.

Minimum Basket Total to Display Add On Items

By default, the Minimum Basket Total to Display Add On Items will be set to £0.00. When this is set to £0.00 customer will always be presented the Add-On Sale menu during checkout. However, if a value has been entered, eg. £25.00, a customer will need to have a basket populated with at least £25.00 in order to see the Add-on Sale Menu during checkout.

Create the Add-On Sale Menu

Once on the Menu page:

1. Select Add New Menu.

2. Name your menu Add-On Sales (or something similar).

3. Enable the Add-On Sale Menu toggle and select Save.

Once an Add-On Menu has been created, you will see a new menu with a shopping cart, this makes it easier to identify this menu among the other menus:

Create the Add-On Sale Menu Items

Once on the Menu page (see instructions above):

1. Select Add New Menu.

2. Select Add Item.

3. Enter an Item Name, Gross Price (the original price of the item) and a Minimum Purchase Price (If the Default Minimum Purchase Price has been enabled, leave this blank, the system will calculate this on selecting create).

4. Select ‘Create’.

How Does it Work for the Customer

The customer will add menu items to their basket, when they proceed to check out, they will get an additional screen before the payment screen, offering them the available Add-On Sale items. They can choose to ‘Skip’ this or add additional items to their basket and proceed to the payment screen.

On reordering, if their previous was populated with Add-On Sale Menu Items, they will be removed when the new basket is populated.

Things to consider:

• Add-On Sale items are optional to the customer.

• By default, Add-On Sale Menu items are offered to all fulfilments (Delivery, Collection and Table), this can be changed via the Add-On Sale Menu in Redbox Management.

• Only a maximum of 5 Add-On sale items will be offered once, which will be randomly selected.

• Add-On Menu Items cannot have options.

• If the Allow Add-On Menus is disabled on the Business, the menu will be visible in Redbox Management but not on the Ordering Website and Apps.

• Add-On Menu Items will not be included in any Discounts applied to a basket.

• Customers can add multiples of the same and/or different Add-On Sale items to their basket.

• Each Add-On Sale Menu Item can have allergy tags and age restriction tags applied to it, these will be visible to the customer.