Add-on Sale Menu and Check Out Feature

Updates to this feature are included in Release 8.0.3

Only available for customers using Web 2.0 and Mobile 5.0+.

• Mobile 5.0 up to 6.1 will only display the first Add-on Menu Group in the menu list, and only 5 items from your Add-on Menus will display.

• Web 2.0 and Mobile 6.1+ support multiple Add-on Menu Groups as described below, and will display all items from your Add-on Menus.

Using the Add-On Sale menu will allow your outlets to offer their customers a small selection of products at a discounted price during the checkout process on both the ordering website and mobile apps. The Add-On Sale menu has been designed to incentivise your customers to increase their order value.

The Add-on Menus Playbook can help you with strategies for using this feature.

Understanding Add-on Sale Menus

Add-on sale items are offered as part of a promotional strategy to encourage customers to make additional purchases when they are about to complete their order.

Businesses can create one or multiple Add-On Menus and control how they appear during checkout. Each Add-On Menu can have its own minimum spend requirement, and businesses can choose whether all qualifying menus should be shown to the customer once their minimum spend is met, or to only display the single highest-qualifying menu. This provides greater flexibility in shaping upsell strategies and tailoring the checkout experience.

For examples and suggestions to working with the Add-On Menus, please see our Add-On Menu Playbook.

How to set up the Add-On Sale Menu

Enable the Allow Add-On Sale Menus

Set the Default Minimum Purchase Price Percentage

• By default, the Set Default Minimum Purchase Price Percentage will be disabled.

• When enabled, for each menu item created after the toggle is enabled, the minimum purchase price will be set according to the percent entered. For example, if a user sets the Default Minimum Purchase Price at 30%, and creates a new menu item with a Gross Price of £10, the menu item's minimum purchase price will automatically be £7 (Gross Price - Default Minimum Percentage Price (%) = Minimum Percentage Price). This default price can be overridden at any time on the menu item.

Multiple Add-on Menu Group Display

Users may create multiple Add-on Menu Groups and define how multiple add-on groups will display when basket totals qualify for more than one group.

• When enabled, only the highest qualifying Add-on Menu Group will be displayed.

• When disabled, all qualifying Add-on Menu Groups will be displayed, provided they meet their minimum basket totals.

Create the Add-On Sale Menu

Once an Add-On Menu has been created, you will see a new menu with a shopping cart. This makes it easier to identify this menu among the other menus:

Each Add-On Menu group can have a ‘Minimum Basket Total to Display Add On Items’ and ‘Maximum Item Quantity’ set:

• Minimum basket total to display Add-On items is the minimum amount a customer must have in their basket to be offered the Add-On Menu during checkout.

• Maximum Item Quantity is a restriction on the number of items from the Add-On Menu group that can be added to the basket. (Not supported on Mobile 5.0 to 6.1)

Set the Minimum Basket Total to Display Add-On Items

This should be set per Add-On Menu group. By default, the Minimum Basket Total to Display Add On Items will be set to £0.00. When this is set to £0.00 customer will always be presented with the Add-On Sale menu during checkout. However, if a value has been entered, eg, £25.00, a customer will need to have a basket populated with at least £25.00 to see the Add-on Sale Menu during checkout. 

Create the Add-On Sale Menu Items

These items have specific pricing, and purchasing conditions can be set per Add-On Sale item:

• Gross Item Price: The original price of the add-on item.

• Minimum Purchase Price: The discounted price at which the customer can purchase the add-on item. This price can be as low as £0, meaning the item could be offered for free.

• Minimum Basket Spend: The minimum total spend required in the customer's basket before the add-on sale items are shown.

• Maximum Purchase Quantity: The limit on the number of the same add-on items a customer can purchase in a single order.

How Does it Work for the Customer

The customer will add menu items to their basket, when they proceed to check out, they will get an additional screen(s) before the payment screen, offering them the available Add-On Sale menus. They can choose to ‘Skip’ these or add additional items to their basket and proceed to the payment screen.

On reordering, if their previous order was populated with Add-On Sale Menu Items, they will be removed when the new basket is populated.

Things to consider:

• Add-On Sale items are optional for the customer.

• By default, Add-On Sale Menu items are offered to all fulfilments (Delivery, Collection and Table). This can be changed via the Add-On Sale Menu in Redbox Management.

• Add-On Menu Items cannot have options.

• If the Allow Add-On Menus is disabled on the Business, the menu will be visible in Redbox Management but not on the Ordering Website and Apps.

• Add-On Menu Items will not be included in any Discounts applied to a basket.

• Each Add-On Sale Menu Item can have allergy tags and age restriction tags applied to it, these will be visible to the customer.

• Add-on Menu Groups will appear on the Outlet Menu, Basket, and Checkout views in the same order they are arranged in Management.