Auto Accepting Orders
How to locate Auto Accept Orders: Redbox → Businesses → Select a Business → Outlets → Select an Outlet → Details → See Online Override
Outlets with Auto Accept Orders enabled will automatically accept all incoming orders, simplifying the order management process by reducing manual intervention. This feature is particularly beneficial for outlets that use unmanned tills, such as kiosks. Orders will be accepted automatically and will not be sent to the terminal. Incoming orders will transition into the PREPARING state and we will capture the charge through Paybox/Stripe immediately.
How to use Auto Accept Orders
Auto Accept Orders can only be enabled when the ‘Online Override’ is set to ‘Online’.
Select an outlet.
Select details.
Under ‘Online Override’, select ‘Online’.
Enable ‘Auto Accept Orders’.