Business Member Discounts (Members)
A Member Discount is offered by a business across all their outlets, this is offered to an individual customer. They can be offered a percentage discount on every order, this will be applied automatically. The customer will receive an email with an invitation to accept the discount.
Navigating to Member Discounts as a Business User:
Go to Businesses → select a business → Members
In order to use this discount, please check with your marketplace provider that the Message Template ‘Invite to Discount’ has been set up. Without this, a member discount invite email cannot be sent.
Adding a New Member
Click ‘Invite Member’, and add the require information as follows:
Discount Name
Customer Email
Customer Name
Discount Percentage
Click ‘Send Invite'.
The customer will receive an email inviting them to accept the member discount.
Deleting a Member
Click the Member Discount Name, this will open the Edit Member Discount screen, click Delete.
This discount only applies to customers when they register or login with the email address invited and place an order for this specific business.
The discount will follow the same logic as with other discounts, only the largest discount will apply. For example if the business is running a discount that’s higher than the member discount, the member discount won’t apply.
These discounts do not apply to specific days or menus, they are just a single percentage discount that apply to all basket items (not add-on sale items, delivery or service charge).
One customer (email address) on one marketplace can have different member discounts at different businesses
Once the customer accepts the discount, opens it in a browser and creates an account or login to their account, they can go on the app and the discount will apply to their orders with that business.