Business Menu / Product List Options

How to locate Menu Options: Redbox Management → Businesses → Select a Business → Options

Menu options allow you to configure your menu items so that customers can choose additional items to personalise their orders. For example, you could set up menu options so that a customer can choose which toppings to have on a pizza, or what message to write on a gift card.

You can use multiple options to set up detailed ordering options for items such as meal deals and offers.
Options can be optional or required.
Each option is available to all the menu items and can be assigned to multiple items at once.
You can specify how many options a customer can choose.
If you edit a menu option, it will be updated on all items it is applied to, both future and past.
Options are available at all times on your menu, so if you're looking to restrict the times that certain options are available you will need to outline this in the 'Menu Notes' section in each outlet affected.

Adding an Option

You can add an option either from the ‘Options’ or ‘Menu’ tabs.

Adding an Option from the ‘Options’ Tab

Select ‘Add Option’, and configure the options as follows:

Option Name
Is this option required?
- Required - the customer will be required to select from the list of options.
- Optional - the customer can choose to add optional items to their menu items.
How many items can the customer choose?
- When required is selected - Set a ‘Min’ and ‘Max’ amount of option items the customer can choose from.
- When optional is selected - Set a ‘Max’ amount of option items the customer can choose from.
Option Name and Price

Once you have created your options select ‘Create’.

How to locate Menu: Redbox Management → Businesses → Select a Business → Menu → Select the Menu Item

Scroll to the bottom of the ‘Edit Menu Item’ screen, under ‘Item Options’, select ‘Create New Option’.

Option Name
Is this option required?
- Required - the customer will be required to select from the list of options.
- Optional - the customer can choose to add optional items to their menu items.
How many items can the customer choose?
- When required is selected - Set a ‘Min’ and ‘Max’ amount of option items the customer can choose from.
- When optional is selected - Set a ‘Max’ amount of option items the customer can choose from.
Option Name and Price

Once you have created your options select ‘Create’.

Editing an Option

You can edit an option either from the ‘Options’ or ‘Menu’ tabs.

Editing an Option from the ‘Options’ tab

Select the name of the option you would like to edit.
This will open the ‘Edit Option’ screen, so details can be adjusted.

Select the menu item that contains the options that need editing.
This will open the ‘Edit Menu Item’ window.
Scroll to the bottom of the ‘Edit Menu Item’ screen.
Under ‘Item Options', locate the name of the option you would like to edit.
Select the pencil icon, the 'Edit Option’ screen will open, so details can be adjusted.

Duplicating an Option

This can only be done on the ‘Options’ tab.

Select the three dots next to the option name.
Select 'Duplicate Option'.
A duplicate of the option will now be available.

Moving the Option in the list

Each option can be moved within the list.

Select the three dots next to the option name.
Under ‘Sort’, select either ‘Move up’ or ‘Move down’.

Deleting an Option

You can delete an option either from the ‘Options’ or ‘Menu’ tabs.

Deleting an Option from the ‘Options’ tab

Select the option you would like to delete.
This will open the ‘Edit Option’ screen.
Select the ‘Delete’ button at the bottom of the screen.

Select the menu item that contains the options that need deleting.
On the ‘Edit Menu Item’ window, under ‘Item Options’, locate the name of the option you would like to delete.
Select the trash bin.

Deleting an Option Item

You can delete an option item either from the ‘Options’ or ‘Menu’ tabs.

Deleting an Option Item from the ‘Options’ tab

Select the option that contains the ‘Option Item’ you want to delete.
This will open the ‘Edit Option’ window.
Select the three dots next to the item option you want to delete.
Select ‘Delete’.

Select the Menu Item that contains the option items that need deleting.
On the ‘Edit Menu Item’ window, under the ‘Item Options’, locate the name of the option item you would like to delete.
Select the pencil icon.
In the ‘Edit Option’ window, select the three dots next to the item option you want to delete.
Select ‘Delete’.

Setting an Option Item to Sold Out

You can set an option item to sold out either from the ‘Options’ or ‘Menu’ tabs.

Setting an Option Item to Sold Out from the ‘Options’ tab

Select the option that contains the option item you want to set as sold out.
This will open the ‘Edit Option’ window.
Enable the ‘Sold Out' toggle on the option item required.

Select the Menu Item.
On the ‘Edit Menu Item’ window, under the ‘Item Options’, locate the name of the option item you would like to set as sold out.
Select the pencil icon. This will open the ‘Edit Option’ window.
Enable the ‘Sold Out' toggle on the option item required.