Uber Direct Set Up
Add Uber Direct as a Delivery Network to your Marketplace
How to add a Delivery Network: Redbox Management → Marketplaces → Delivery Networks → Select ‘Add Delivery Network’.
For Marketplaces using a single Uber Direct account
Network Name: Enter a name for your new delivery network, for example, Uber Direct.
Delivery Provider: Select UBER_DIRECT.
Subsidise Delivery: Check this box and enter a subsidy if required.
Customer ID: Paste from your Uber Direct account developer details.
Client ID: Paste from your Uber Direct account developer details.
Client Secret: Paste from your Uber Direct account developer details.
Webhook Staging Key: Copy this webhook and add it to your Uber Direct Account, then edit the webhook in Uber Direct to get your Webhook Signing Key.
Webhook Signing Key: Paste your signing key in this field.
Test Scenario: None (these are for test sandboxes only).
Select Create.
For Marketplaces using Uber Direct sub-accounts who already have a single webhook set up on their parent organisation account
Partners with multiple marketplaces can use Uber Direct sub-accounts. This will mean you have one webhook that all your marketplaces share, but separate Customer IDs:
Network Name: Enter a name for your new delivery network, for example, Uber Direct.
Delivery Provider: Select UBER_DIRECT.
Subsidise Delivery: Check this box and enter a subsidy if required.
Customer ID: Paste from your Uber Direct sub-account developer details
Client ID: Paste from your Uber Direct parent organisation account developer details.
Client Secret: Paste from your Uber Direct parent organisation account developer details.
Webhook Staging Key: Do not copy and create this webhook, you will already have a single webhook set up in your parent organisation account.
Webhook Signing Key: Copy the signing key from your existing parent account webhook and paste your singing key in this field.
Test Scenario: None (these are for test sandboxes only).
Select Create.
Your Uber Direct integration will be verified after completing your first live booking, and the webhook status will change to success.
Next, you need to create an Uber Direct delivery zone. Navigate to Marketplace > Delivery Zones and select ‘Add Delivery Zone’.
Name: Enter a name, for example Uber Direct.
Select Uber Direct.
Select Save.
Add Uber Direct to an Outlet
You can now assign this delivery zone to an outlet where you would like to book deliveries with Uber Direct.
How to assign a delivery zone: Redbox Management → Businesses → Select a Business → → Outlets → Select an Outlet → Delivery
Once on the ‘Delivery’ page:
Delete any existing delivery zones
Select ‘Add Delivery zone’.
Delivery Zone: Select Uber Direct (or the name you gave your Uber Direct delivery zone).
Delivery Radius: set to 1, 1.5 or 2 miles.
Pickup Notes: Add any notes that might help the driver locate pick-up.
Fallback Delivery Cost: This is shown to the customer as a ‘delivery from' price before we have a quote, for example £4.99.
Undeliverable Action: This is recommended to be set to Leave at Door. You will be charged for return mileage if you set to Return.
Select Save.