Discounts

Redbox offers the following types of discounts which you can set up for your customers, each of the following guides will explain how the discount can be set up:

• Business Discounts - These are discounts that apply to all qualifying orders at a specific business. Customers do not need a code or to be a member to qualify for these discounts.

• Member Discounts - These are discounts that are assigned to a single customer email and are similar to VIP or member discounts. A customer can have multiple member discounts across different businesses in your marketplace.

• Discount Codes - These are discounts that have a code the customer must enter at checkout.

Customers can only qualify for one discount at a time. If multiple member and business discounts could apply to an order, only the discounts which are the most favourable to the customer will apply.

If a customer enters a discount code this will always be applied, even if it is a lower discount value to a member or business discount which could apply to the order. The customer can remove the discount code if they would prefer to use the alternative member or business discount.

Deactivating a discount will no longer allow the customer to apply the discount on the basket, however, the discount will still be visible in management to preserve historical data.