Redbox offers the following types of discounts which you can set up for your customers, each of the following guides will explain how the discount can be set up:
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Business Discounts - These are discounts that apply to all qualifying orders at a specific business. Customers do not need a code or to be a member to qualify for these discounts.
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Member Discounts - These are discounts that are assigned to a single customer email and are similar to VIP or member discounts. A customer can have multiple member discounts across different businesses in your marketplace.
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Discount Codes - These are discounts that have a code the customer must enter at checkout.
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Loyalty Cards - Customer earn a stamp with each purchase. Once their card is full, the loyalty discount can be redeemed.
If a customer's loyalty card is ready to be redeemed, that discount is automatically applied, even if another discount would have given a bigger saving. Where no loyalty redemption is being applied, and only a member discount and a business discount could apply, the order will receive whichever of the two is more favourable to the customer.
If a customer enters a discount code, it will always be applied, even if it is a lower discount value than a member discount, business discount, or a loyalty redemption that could apply to the order. The customer can remove the discount code if they would prefer to use the alternative member discount, business discount, or loyalty redemption.
Deactivating a discount will no longer allow the customer to apply the discount on the basket, however, the discount will still be visible in management to preserve historical data.