Business Discounts

If your outlet accepts pre-orders, please read this important information on Discounts & Preorders

Business Discount Boundaries are only available and applicable for customers using Web 2.0 and Mobile 5.0+

What is a Business Discount?

Business discounts are offered by a business to all or specific outlets and are available to all customers. Business discounts can be configured in many ways to suit a business’s needs. Businesses can offer multiple discounts at one time, however, only the most favourable discount to the customer (Member discount or Business Discount) will be applied. For more information on Member Discounts, read our Business Member Discounts guide.

Discounts only apply to menu items and will not apply to already discounted items (Add-On-Sale Menu Items).

Discounts are created and edited by your marketplace. From the 'Discounts' section in Redbox Management, you will be able to see the discounts which have been set up and are available to your customers.

How Business Discounts Work

Once the discount has been created, it will only be displayed on the days offered. It will appear in the following places on both web and app:

• The discount name (eg. 10% off) will appear under the outlet name and it will also display the OFFER label at the top.

• The discount will appear on the outlet page, under ‘Menu’ and once customers add items to their basket, the discount will automatically apply (eg. 10% off).

• In Redbox Management, the discount will show under ‘Subtotal’ on the ‘Order Details’ page (eg. Discount 10% off).

• Business Discount Boundaries are only available to customers using Web 2.0 and Mobile 5.0+