Marketplace Details

The Marketplace details tab holds the company details for the marketplace, it will also allow you to set up various features which will help to configure your ordering website and app according to your marketplace requirements.

Allow preorders up to 31 days

How to enable Allow Preorders up to 31 days

• If enabled in marketplace settings, you can select up to 31 days on 'Days offered' in the 'Fulfilment Times' side box of an outlet details page.

• If not enabled in marketplace settings you can only select up to 5 days in the Days Offered slider on the outlet settings.

Confirm Address at Checkout

Customers will be prompted to confirm the address selected during checkout when enabled.

Single Item Order Notes

Single Item Order Notes allow customers to add individual order notes to specific menu items.

How to enable Single Item Order Notes

Outlet Opening Status Wording

When 'Restaurant; is selected the Outlet Opening Status Wording selection will be visible.

Restaurant marketplaces can display ‘Open, Preorder and Closed’ or ‘Order, Preorder and View’ as opening statuses on the ordering website. This wording will be displayed on the opening status button on the outlet cards on the home page and outlet list.

Categories Management

Each of your businesses on Redbox can be assigned categories which your users can select to filter your business list. For example a takeaway may have the categories Burgers, BBQ, Desserts and Drinks. This means a user can filter the outlet list to Burgers and see all the outlets that offer this category. If your marketplace is limited to a certain type of businesses, you can limit the categories available to be assigned in management.

Here is an example of a takeaway marketplace using emoji categories:

We can set up any categories your marketplace needs for you, and if your marketplace is unique you may wish to use images instead of categories for your marketplace. Here is an example of a beer marketplace with custom categories and images:

Set Up Categories for Website 2.0

Categories for Web 2.0 are configured on a Business Segment, to find out more visit our Website 2.0 Business Segment guide.

Set Up Categories for Your Marketplace

These settings on the marketplace can determine how the categories display on the app and which categories can be used on the marketplace’s businesses.

Select Display Type

• Under Display Type, you can choose Image or Emoji

• Regardless of what display type you choose, you will get a popup message - 'NOTE: If any categories don't contain the selected display type, a default one will be used’

Setup Limit Categories

By enabling the ‘Limit Categories’ function, the marketplace will define which categories will be visible to the business. If ‘Limit Categories’ is disabled, the businesses can select from the entire catalogue of categories.

If you have an existing marketplace which has outlets which have already selected from the categories catalogue, after enabling Limit Categories, your team will need to remove each category which is not listed in your limited categories.

Removing the Categories Bar from the App

To remove the categories bar from the app, check the ‘Hide Categories Bar’ box.

Categories cannot be removed from the website.

Set Up Categories for Your Business

Selecting categories depends on the above marketplace settings. The business can select from all the categories in the catalogue, unless the marketplace has enabled ‘Limited Categories’, in which case the business can only select a limited amount of categories.

Settings

Receipt Logo - This is the image which will appear on the head of every receipt. There are a few requirements for this image:

• Black and white image.

• The dimensions should be up to 734W x 437H.

• The file should be a maximum of 1MB in size.