Notification Center
Included in Release 8.0.3
The Management Notification Center keeps users informed about important events, updates, and actions required within Redbox Management. Notifications are prioritised to ensure critical information is seen and acted on promptly, while lower‑priority updates remain visible without disruption.
Notification Types
Notifications are categorised by type to help users quickly understand their purpose:
Info – General information or updates that do not require action.
Warning – Potential issues that may require attention.
Action Required – Items that require user action to resolve.
Message – Direct communication from the Redbox team or system.
Link – Notifications that direct users to a specific page or resource.
Notification Priorities
Each notification is assigned a priority level that determines how it is delivered and presented to the user.
Low - No toast notification, no email and only appears in the notification center.
Normal - Toast shown for 10 seconds and an email is sent if the user is offline.
High - Toast shown for 30 seconds and an email is always sent.
Urgent - Toast remains visible until dismissed and an email and SMS is always sent.
Where to View Notifications
Left Navigation (At a Glance)
Users can see their notifications directly from the left navigation bar in Redbox Management.
From here, users can:
Quickly review new notifications
Mark notifications as read
Dismiss notifications once they are no longer relevant
This view is designed for fast awareness and immediate action.
Full Notification History
How to locate Notifications: Redbox → Administrator Settings → Notifications
This section provides a complete history of notifications, allowing users to:
Review past notifications
Track important communications
Reference previous system alerts or messages
When Notifications Are Sent
Notifications may be generated for a wide range of reasons, including but not limited to:
Outstanding balances on invoices
Outlet deactivation due to Paybox issues
These notifications ensure users are kept informed about system health, financial status, and platform updates.
Best Practices
Regularly check the Notification Center to stay up to date.
Treat Action Required, High, and Urgent notifications as priorities.
Ensure your users' contact details are up to date to receive email and SMS alerts where applicable.