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Testing & App Center

We suggest you test apps before releasing them onto the App Store and/or Play Store, this can be done using App Center. You need to be registered as a tester on the App Center and assigned to the app which you would like to test before starting an app build.

Starting a Build

Only Partner and Marketplace Owner users will have the access to create an app build. See User Access Level for more information.

To send a build please use the following navigation:

Management → Marketplaces → select the required Marketplace → Apps → click ' Start build'

Here you will see the following window:

Select the device you would like to test, if you would like to test both iOS and Android, you will need to repeat this process twice.

Select the version you would like to test, we recommend to test the latest version available, providing your clientele with the latest features offered by Redbox.

Finally, select ‘Build and invite to App Center for Review and click 'Build and deploy’.

Once the app is ready for downloading, all the users linked to the app (on App Center) will receive an email (each device build will be emailed separately) with a link/button to the App Center where you can start the download and begin the installation process.

Staging Environments

Once you have downloaded the app on to a device, you can begin testing. When the app is first loaded, by default it will be connected to the Production (live) environment. For testing purposes, we suggest you switch the app to the Staging environment. To change the app between environments follow the below steps:

  1. Open the app

  2. In the top right, click the ‘Profile’ icon, you will now see the login/register page.

  3. In order to change the environment, eg. Production to Staging or vice versa, simply tap two times with two fingers on the logo, a window will pop up for you to choose another environment.

  4. Select the environment and click ‘OK’

  5. Shut the app down and reopen the app, you are now in the selected environment.

Updating Test Versions

If you currently have an app version on your device and would like to update it to the latest version, you will need to delete the app from your device. On management, start a build (see above), following this you will receive the email from App Center to begin the download and installation process.

If you are getting a ‘Unable to install - This app cannot be installed because its integrity could not be verified’ error when you attempt to install/open an app from the App Center. Please try the following steps to resolve the issue:

  1. Provision your device (iOS devices only). See our Creating an App Center Account guide for more information on adding your device to the App Center.

  2. Delete the current app from your device and download the app again from the App Center. It could be that the previous version of the app has conflicted with the newer version.

  3. Delete the current app from your device. Navigate to the Redbox Management Portal and send a new build to the App Center. Download the new app when it is available on the App Center. See our Testing an app - App Center guide for more information on sending new builds from the Redbox Management Portal.

If the above steps do not resolve the error, please contact your Product Specialist for further assistance.

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