Marketplace Setup
Before activating your marketplace, there are a few steps to complete to ensure your setup is ready for the latest layout and features. You can configure your marketplace and outlets in advance so everything is in place when you're ready to go live.
In the Details tab of your marketplace, make sure the following settings are in place:
Ordering Mode: Set this to ‘Postcode’. This enables customers to search via postcode or use location services on the homepage to find nearby outlets. List-style marketplaces are no longer supported, and single outlet support will be available soon.
Friendly URLs: This is displayed in the URL for your outlet list and menu view. This should be plural and match the type of outlets you have on your marketplace, for example, takeaways, breweries, restaurants, businesses, and shops. If you chose to use ‘takeaways’ your URLs would display as follows:
yourdomain.co.uk/takeaways
yourdomain.co.uk/takeaways/outletId/outletName/menu
Checkout Messages and Helper Text: There are some additional helper text messages that you can set for the new website, for example, the helper text in the Order Notes field and the Delivery Notes can be set. These display as the helper text in the field to help your customers understand what the field is for, if you don't set these then default text will display, but you can set custom text to suit your marketplace type if you wish. The checkout message can be used to help your customers understand how the payment will show on their bank statement and this message is optional.
Website Settings
In the Website tab of your marketplace you need to configure the following settings:
Service Defaults: These are the default settings for the service picker when a customer visits your outlet list for the first time. The options are:
Fulfilment: All, Delivery, Collection, Table.
Timepicker: Anytime, Now
Location: Everywhere, Location
The most common settings are Delivery, Anytime, Everywhere, or All, Anytime, Everywhere. If you choose All, Anytime, Everywhere you can also opt to redirect new customers to the outlet list, which means new customers will not have to enter a postcode or enable location services to see your outlet list.
Once a customer has visited your homepage and set a location for their search, the website will direct returning customers to the outlet list and skip the homepage.
Outlet List Text: This is your ‘All Outlets’ text that is displayed in two locations on your website:
On the picker Service section, when all services are selected.
On the outlet list heading, when all services are selected in the service picker.
Themes & Branding
In the Branding tab of your marketplace, set your site’s theme. This should be done before activating your marketplace. Where the theme asks for a dark or light colour, ensure you provide a suitable light or dark colour, as these colours are used to ensure there is enough contrast when text is displayed on top of another colour.
Segments
You can set up your homepage segments in advance. If no segments are configured, the homepage will automatically display a segment of your featured outlets to avoid appearing empty. Setting up segments allows you to control which outlets are highlighted and how content is structured on the homepage.
See the Segments guide for more information.
Business SEO
To improve search engine results for your businesses you can now add a description and keywords to each of your business. This metadata improves the results displayed for your businesses in search engines and improves discoverability.
Outlet Menu Cover Images
Cover images are displayed on homepage segments and at the top of each outlet’s menu page.
Make sure to set a menu cover image for all your outlets before activating your marketplace.
This image can be added in the Details tab of each outlet.
Outlet Hygiene Ratings
You can display a hygiene rating for your outlets, sourced from the Food Standards Agency. This rating appears on the outlet’s info screen and is pulled directly from the FSA website.
To enable this feature, locate the business’s FSA ID on the Food Standards Agency website, and enter it in the Details tab of the outlet within Redbox Management.
