Firebase, Apple and Google

Why can't I see my Apple API key to download it?

The Apple API key cannot be downloaded using a mobile device. Please use a computer or laptop. See Create Apple and Google API Key guide for more information.

Why can't I download apps from Firebase on my iOS device?

All iOS devices need to be registered on the Firebase before being used for testing. Please see our Creating a Firebase Account - Registering iOS devices.

I am sending my app to the Google Store, but is showing in Redbox as Failed, what should I do?

If this is your first time sending your app to the Google Store, we expect it to fail. See the guide on Submitting apps to the Apple and Google Stores - Submitting a new app to Google's Play Store (First time submission).

However, if this is not the first time you have sent the app to Google's Play Store and it is showing a failed status, please contact your Product Specialist.

My Production Specialist has invited me to Google Analytics, but I have not yet received the email invite?

Not to worry, if you have not received the email invite, log in to Google Analytics using your Google email your Product Specialist used to invite you. Once logged in, you will find that the access has already been granted.

I cannot install the provisioning profile provided by Firebase after I have added my iOS device to my account.

This is often due to ‘Developer Mode’ not being enabled on the iOS device. To enable ‘Developer Mode’, please follow these steps on the device:

1. Open Settings 

2. Navigate to Privacy & Security 

3. Scroll down and tap Developer Mode 

4. Toggle the switch to enable Developer Mode 

5. Follow the on-screen prompts to restart your device 

6. Upon restarting, you'll receive a confirmation prompt 

7. Tap Turn On to finalize enabling Developer Mode 

8. Enter your device passcode when prompted